The problem of anti-reflective coating detachment from the screens in place which were unsightly stains, in some cases, impediments to the work. A few months later, the phenomenon has become a truly large-scale in nature, but Apple does not recognize the defect covered by warranty and refuses to carry out a free replacement of the screen. As a result, activists launched the site Staingate, which urge the public to pay attention to this problem and are counting all the victims of this marriage.
How did this happen at the MacBook Pro Retina displays?
Earlier this year, the media reported that several owners of laptops MacBook Pro Retina displays detachment faced with the problem of anti-reflective coating on the screen, in place of unsightly stains which were in some cases disturbing work. A few months later, the phenomenon has become a truly large-scale in nature, but Apple does not recognize the defect covered by warranty and refuses to carry out a free replacement of the screen. As a result, activists launched the site Staingate, which urge the public to pay attention to this problem and are counting all the victims of this marriage.
We – a group of Apple customers and paid 2000 dollars / euros for the MacBook Pro Retina displays, which appeared on the screens of the terrible spots. Divorces can start to appear in the first 7 months after purchase. They may look very differently: someone is a small point on the edges of the display while the other is a giant screen in the middle of the divorce. Apple is not talking to greet us and does not solve the problem, referring to the fact that it is a cosmetic defect, the repair is not covered by the warranty. Correcting this defect is worth about 800 dollars / euro, followed by a three-month guarantee, which means further these stains may occur again.
Our demand – the introduction of Free Repair Program to all MacBook, who have this problem, without any additional payment collection. We have paid a lot of money for it and got a defective laptop.
At the time of writing the news on the site are registered 2843 people affected by this problem, and that number continues to grow. It is not known whether Apple will take some action after the issuance of the problem to the public, but a few years ago a similar case was recorded. Then MacBook Pro Retina displays has been found to be defective GPU, but the company did not recognize in him a manufacturing defect and refused to change the device under warranty. Only after Apple was filed on a massive lawsuit in Cupertino, it was decided to satisfy all the requirements of the free repair Macbook. Do you reach in this case the matter to court, and how successful the campaign Staingate – time will tell.
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